Support

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Remote Support

Click on the button below for remote support

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If you can connect to the internet, we can remotely connect to you to fix your PC/server issues.

Basic PC Tune Up Steps

Here are some basic steps to improve you PC performance

• Make sure the computer is up to date on Microsoft Windows updates

• Make sure the computer is up to date on anti-virus software

• Install malwarebytes.com and superantispyware.com - update then run the programs

• Use Piriform CCleaner to clear temporary folders, internet caches and registry.

• Defrag using Piriform's Defraggler

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REMOTE SUPPORT

click on Remote Support button to download Gitso software for IT Alley to remotely support you.

You will need to know where you saved this, then install Gitso software.

Please notify us that you are ready for our remote support. We will then provide you with an IP address for you to use.

GETTING STARTED

Launch Gitso

Click on "Get Help"

Type in the the IP number you have been provided

Click connect

Launch Gitso.exe install software
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Once the software is installed - Launch Gitso

This is where you will enter the IP address IT Alley supplies.

You will then remotely connect up to IT Alley tech support for remote support.

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